How long should I give my users to respond?

We usually recommend that you set your initial deadline 14 days after the reviews go "live". The deadline will be communicated to the users in the invitation email. We find this is a good balance between giving users sufficient time to respond, and not giving them so much time that they forget about it.

We do sometimes find that users do not complete the questionnaire(s) before the deadline. We suggest you allow an extra few days to chase the missing responses. The Thinking Board portal will allow you to send reminder emails at the click of a button. To find out how visit our article on monitoring your response rates.